Case Study: FreeAgent achieves complete access visibility and mature least privilege governance with Cakewalk

FreeAgent improves access visibility for 200,000+ users with Cakewalk

FreeAgent, a cloud-based accounting software company and part of NatWest Group, faced challenges in achieving complete visibility into user access and implementing mature least privilege governance. Their previous system of managing access via spreadsheets was not scalable and lacked the control needed for their regulated fintech environment. They needed a solution that could provide clear oversight, reduce risk, and actively engage users in the security process.

FreeAgent implemented Cakewalk’s identity governance platform to centralize access visibility and integrate access workflows directly into Slack. This solution provided a scalable system for governance, engaged users by prompting them about their access, and enforced least privilege consistently. As a result, FreeAgent improved operational maturity, built a stronger security culture, and strengthened its compliance posture by reducing the potential impact of security threats.

FreeAgent