Case Study: University of Salford achieves smoother estate operations with CAFM Explorer

University of Salford manages 157,000 square metres with CAFM Explorer

The University of Salford faced a significant challenge in managing its vast and sprawling 60-acre estate, which included 31 buildings across three campuses and a large student village. Ensuring compliant and coordinated operations for its 350-strong estates team was becoming increasingly difficult. To gain tighter control over its assets and maintenance operations, the university turned to Idox's CAFM Explorer software.

By implementing CAFM Explorer, Idox provided a comprehensive, web-based solution for managing all planned and reactive maintenance. The software streamlined operations, offering features like a self-service helpdesk portal for students and stock control monitoring. The results were highly effective, with the estates team now handling over 1,400 helpdesk requests per month and strategically monitoring 1,500 warehouse items, achieving a more efficient and visible estate management system.

University of Salford