Case Study: Hywel Dda University Health Board improves compliance and PPM with CAFM Explorer from Idox

Hywel Dda University Health Board cuts KPI reporting delay from 2 months to same-day with CAFM Explorer

Hywel Dda University Health Board, a major health board in West Wales, faced challenges in managing maintenance compliance and reporting across its vast estate of hospitals. Its previous paper-based systems and reliance on spreadsheets could not efficiently meet strict regulatory demands for planned preventative maintenance (PPM) on critical assets like medical gases and fire safety systems, nor provide timely information for audits.

Implementing Idox's CAFM Explorer solution provided a digital, centralized system for managing all maintenance activities. This enabled efficient scheduling and mobile access for engineers, transforming visibility and reporting. The results included KPI reports being produced immediately after month-end instead of with a two-month delay, and the creation of automated, detailed reports for diverse stakeholders, significantly saving time and improving compliance management for Hywel Dda.

Hywel Dda University Health Board