Case Study: Ariston strengthens support for professionals with Caffeina’s OneTeam digital ecosystem

Ariston expands OneTeam to 3 countries with Caffeina

Ariston, a global leader in thermal comfort solutions, sought to strengthen its relationship with heating and water-heating professionals by enhancing its digital services. To address this challenge, they partnered with the vendor Caffeina to design and develop a new digital ecosystem, Ariston OneTeam, dedicated to these professionals.

Caffeina implemented a user-centered solution, creating a centralized platform that consolidated existing tools and introduced new services. Key features included an Event & Learning Hub for training, a Media Center for on-demand video content, an immersive E-Catalog with 3D product exploration, a virtual 3D System Showroom, and a Solution Portfolio. The results were a stronger brand-professional relationship and a successfully expanding platform, with an initial launch in Italy followed by a structured global rollout to markets like Poland and Hungary.

Ariston