Case Study: VStream Media improves remote livestream troubleshooting and collaboration with Cacoo

Troubleshooting livestreams remotely via collaboration in Cacoo

VStream Media, a Singapore-based video livestream and broadcast company, needed a way to plan complex equipment networks and signal flow before live shows began. The team had to manage multiple devices and cables, share technical diagrams with clients, and collaborate with specialists working from different locations. It used Cacoo to make that planning and communication clearer.

With Cacoo, VStream Media could draw show diagrams and signal flow, add graphics for clients who needed simpler visuals, and edit diagrams in real time with its team. The company said this made troubleshooting easier during video calls and chat-based collaboration, especially during the Covid lockdown period, and helped the team work more efficiently. VStream Media also said Cacoo became part of its workflow for future productions.

VStream Media

Adarsh Mohan

Operations Director and co-founder