Case Study: DMM.com achieves real-time, cross-office collaboration with Cacoo

Connecting employees across office locations with Cacoo

DMM.com, a Tokyo‑based internet company with 1,328 employees, needed a way to manage a high volume of diagrams and files while connecting staff working across multiple cities. Their reliance on desktop applications and paper documents caused slow sharing, update failures and project lag, so they adopted Cacoo (Cacoo Enterprise) to solve those collaboration challenges.

Cacoo provided real‑time collaborative editing and a categorized, intuitive interface that teams across systems, design and management used for flowcharts, wireframes and sitemaps; combined with chat and video tools, it made cross‑location information sharing instantaneous. As a result, Cacoo eliminated document‑sharing delays and update failures, simplified onboarding, and prevented data loss as user numbers grew.

DMM.com

Mitsuo Hashiba

Production Management Chief