Case Study: Caerphilly County Borough Council achieves £500,000 savings with CACI's integrated care provider management software

Providing an Efficient, High Quality and Cost-Effective Service

Caerphilly County Borough Council needed a more flexible and efficient way to manage its reablement service, where care plans can change quickly and accurate but unobtrusive monitoring is essential. The council also wanted better support for carers, including improved safety and communication with co-ordinators, while staying within budget and procurement constraints. To meet this need, Caerphilly turned to CACI Limited and its integrated care provider management software.

CACI Limited implemented OfficeBase, a web-based client management and staff scheduling system, together with the inTOUCH mobile working solution for carers. The solution delivered dynamic scheduling, electronic time monitoring, lone worker safety alerts, and improved roster and travel optimisation, helping Caerphilly save £500,000 and reduce staff costs through greater efficiency.

Caerphilly County Borough Council

Sandra Davies

Training & Development Officer