Case Study: Northern Ireland Trusts achieve granular patient-level costing insights with CACI’s Synergy

Northern Ireland Trusts cut costing turnaround time with CACI Synergy in 2023

The customer, Northern Ireland Trusts, faced the challenge of migrating from outdated costing systems to a new patient-level information and costing solution (PLICS) to improve data granularity and meet urgent reporting deadlines. This required significant upskilling for their teams and adapting to a new methodology. They selected CACI and its Synergy solution following a tender process.

CACI implemented its Synergy solution, providing continuous support and modifying the software to meet Northern Ireland's unique requirements for social care and specific datasets. This resulted in the Trusts gaining high-quality, granular patient-level cost data for the first time, providing critical insights into the patient journey and significantly reducing the time needed to complete costing submissions.