Case Study: Bunzl Retail Supplies improves supply chain profitability with CACI Limited

Bunzl Retail Supplies - Customer Case Study

Bunzl Retail Supplies, a UK distributor serving major retailers such as Asda, Waitrose and Boots, needed better visibility into profitability across 16,000 SKUs and 70 categories. With no real-time business analysis and data spread across three main source systems, the company struggled to understand customer buying patterns, stock levels and delivery costs quickly enough to avoid redundant stock and margin loss. CACI Limited was brought in to provide an analytics solution.

CACI Limited implemented a daily analytics platform giving Bunzl Retail Supplies a single view of customers at SKU level across sales, stock and carriage data, with intuitive dashboards for business users. Phases 1 and 2 delivered evidence-based decision-making on sales patterns, product profitability and delivery costs, while near real-time updates enabled faster responses to changing demand. The company says the new system has already saved money, and phase 3 will add workforce and operational performance analysis, including real-time pick-rate monitoring and benchmarking.

Bunzl Retail Supplies

Jason Greenway

Managing Director