Case Study: Manubread streamlines wholesale ordering with C9 Pty’s customer portal

Manubread reduces manual order entry errors and late changes with C9 Pty

Manubread, a commercial wholesale bakery, faced challenges with manual and error-prone ordering and account management processes for its retail and café clients. They engaged C9 Pty to design and deliver a custom customer portal to digitize these workflows and integrate with their existing systems.

C9 implemented a responsive web portal that streamlined wholesale ordering with features like secure logins, multi-step order confirmation, and strict production cutoffs. The solution integrated seamlessly with Able Baker for production and Xero for automated invoicing. This significantly reduced manual errors and administrative overhead for Manubread, empowering them to scale their operations efficiently.

Manubread