Case Study: Atkins Global achieves faster billing and reporting with C9 Pty

Atkins Global cuts invoicing backlogs by 92% with C9 Pty

Atkins Global, a large multinational engineering management firm, faced a significant challenge after a merger left their Australian team unable to access vital billing data in their UK-based JD Edwards ERP system. This resulted in weeks-long invoice processing delays due to manual data compilation. They commissioned the vendor C9 to develop a new reporting and billing portal to resolve this critical issue.

C9 built a solution featuring a local data warehouse synced via nightly ETL processes and a custom portal with a connected desktop application. This provided Atkins Global's billing staff with centralized, up-to-date insights, dynamic reports, and configurable approval workflows. The solution implemented by C9 reduced invoicing backlogs by 92%, streamlined processing with role-based security, and provided full visibility into performance and receivables for greater profitability.

Atkins Global