Case Study: a large manufacturing company boosts shopfloor efficiency with C5i's Generative AI

Accelerating Shopfloor Employee Efficiency with Generative AI

A large manufacturing company faced significant challenges after opening a new North American plant, as a newly onboarded team of shopfloor employees struggled with complex machinery, leading to machine downtime and production risks. Their goal was to quickly upskill the team to make data-driven decisions with minimal disruption. C5i was engaged to address this challenge with a Generative AI-driven solution.

C5i implemented a Generative AI assistant, powered by Azure AI services and GPT-4, which provided real-time, contextual support via mobile devices. This solution gave employees instant access to troubleshooting guides, training modules, and procedural information through natural language queries. The results were a 20% reduction in downtime duration, a 15% decrease in mean time to repair, and a 10% improvement in overall equipment effectiveness, empowering the workforce and significantly boosting productivity.