Case Study: Baker Hughes achieves bottom-line savings with C3 AI Sourcing Optimization

Baker Hughes saves millions with C3.ai sourcing optimization

Baker Hughes, a global energy technology leader, faced significant challenges due to fragmented procurement data scattered across disconnected systems. This manual, spreadsheet-driven process slowed procurement velocity and hindered the company's ability to manage its portfolio effectively. To address this, Baker Hughes partnered with vendor C3.ai to implement an AI-driven solution, specifically the C3 AI Sourcing Optimization application.

The solution implemented by C3.ai transformed Baker Hughes' manual processes into an automated decision system that provided real-time insights, total landed cost breakdowns, and live market monitoring. This resulted in millions of dollars in economic benefit realized in 2025, with a 5-7% acceptance rate on identified opportunities significantly impacting the cost of goods sold. The system was scaled to over 800 sites and supported by 30+ million integrated records from five enterprise data sources.

Baker Hughes