Case Study: a leading high volume retailer achieves on-time inbound and outbound dock scheduling with C3 Solutions

Inbound and Outbound Scheduling for a High-volume Retailer

A leading high-volume electronics retailer was facing challenges in tracking its outbound truckloads, which resulted in missed deliveries to customers. Already using C3 Solutions for inbound scheduling, the company lacked visibility for its outbound trailers after they were loaded and shunted to the yard. This gap in their process was causing delays and inefficiencies.

C3 Solutions implemented a customized extension of its C3 Reservations platform to manage outbound scheduling and tracking. The solution provided complete visibility by monitoring each trailer through four key stages, from yard arrival to departure. This allowed the retailer to reallocate labor efficiently, eliminate manual paper processes, and achieve 100 percent on-time delivery for all outbound orders.