Case Study: a Colorado-based consumer goods manufacturer saves 30 labor hours per week with C3 Solutions dock scheduling

Google Sheets and Outlook Calendar Doesn't Cut It for This Consumer Goods Manufacturer

A large consumer goods manufacturing company based in Colorado faced significant challenges as its rapid sales growth forced its distribution center to expand to three shifts. Manually tracking inbound loads using Google Sheets and an Outlook shared calendar became a complicated, labor-intensive process that lacked accountability and led to frequent miscommunication and surprises with carriers. The company needed a more robust solution to manage its growing appointment volumes efficiently.

The company implemented C3 Solutions' Reservations system, which provided unlimited internal visibility and an external portal for carriers to book appointments based on warehouse rules. This eliminated scheduling conflicts, freed up key staff, and improved carrier relations. The solution from C3 Solutions delivered a measurable impact, saving an estimated 30 labor hours per week by reducing phone calls and emails. Additionally, the system's robust features helped the company achieve a C-TPAT Tier 1 certification.