Case Study: a leading automotive distributing company achieves greater visibility and lower labor costs with C3 Solutions Reservations

Automotive Distributor Ups Visibility and Reduces Labor Cost by Onboarding C3 Reservations 100% Remotely

A leading automotive distributing company was facing inefficiencies and a lack of visibility due to its manual dock scheduling processes, which used spreadsheets, emails, and phone calls. These outdated methods were a hindrance to growth and made it difficult to track shipments and manage labor. The challenge was exacerbated by the need to implement a new solution and train users entirely remotely during the COVID-19 pandemic without any on-site support.

C3 Solutions implemented its Reservations dock scheduling system, providing automated visibility and a centralized, rule-based platform for managing appointments. This allowed the company to efficiently plan labor, gain detailed reports on performance, and automate communications. As a result, the client centralized scheduling to just three employees, significantly reducing labor costs, eliminating errors from manual processes, and gaining the strategic visibility needed to improve warehouse operations.