Case Study: a national grocery chain streamlines dock scheduling across 27 sites with C3 Solutions

A One-off Installation Goes National Thanks to C3 Flexibility

A national grocery chain, operating over 25 distribution centers, was seeking to improve the efficiency of its inbound receiving. After contacting C3 Solutions, analysis revealed their core need was for an appointment booking system to gain insight and control over their fragmented dock scheduling processes across various locations.

C3 Solutions implemented its C3 Reservations tool, which brought organization to the dock scheduling, documented inbound loads, and prioritized the flow of goods. The initial success at one site led to a rapid national deployment across all 27 distribution centers. The solution from C3 Solutions eliminated manual paperwork, allowing labor to be reallocated to more productive jobs, and introduced performance tracking for staff, assets, and carriers.