Case Study: Trafford Housing Trust achieves calmer, more respectful communication with C21 Creative Communications

Trafford Housing Trust supports 9,000 homes with C21 Creative Communications

Trafford Housing Trust (THT), a profit-for-purpose housing association, wanted to place staff wellbeing at the heart of their operations. To address this, C21 Creative Communications developed a wellbeing campaign for them centered around a product called "The Little Guide to Calm."

C21 created a book designed to help THT staff stay calm and communicate in a positive and respectful way. The guide included mood-changing tips and relaxation techniques to help employees deal with the potential stresses of everyday life, thereby supporting the customer's internal mission.

Trafford Housing Trust