Case Study: City of Gresham boosts web accessibility and traffic with The C2 Group

City of Gresham boosts WCAG AA compliance from 60% to over 90% with The C2 Group

The City of Gresham's IT department was focused on critical infrastructure and lacked the specialized resources to manage its public-facing website, creating risks related to outdated technology, compliance gaps, and an inability to implement new features. They required an external, expert partner to handle the complexities of web standards, security, and performance, leading them to engage The C2 Group for comprehensive web management and enhancement services.

The C2 Group provided continuous support, custom tool development, and aggressive accessibility enhancements as a long-term partner. This solution significantly improved the website's WCAG AA compliance from 60% to over 90% and resulted in a 200% increase in organic traffic, ensuring the City's public information remains highly accessible and effective.

City of Gresham