Case Study: Large Air Travel Company achieves improved on-time performance and reduced crew shortages with BytzSoft's FlyPal CRS

Large Air Travel Company - Customer Case Study

Large Air Travel Company was struggling with chronic flight crew shortages, high fatigue levels, and lapses in mandatory documentation that led to frequent delays and cancellations. To address these operational and human-factor risks, the airline adopted BytzSoft’s crew management solution, FlyPal CRS (FlyPal – FDTL management), to give schedulers visibility into training forecasts, standby staffing and certification renewals.

BytzSoft implemented FlyPal CRS to forecast training and staffing needs, optimize rostering for adequate rest, and track crew documentation and renewals. The solution gave schedulers a complete overview, helping Large Air Travel Company reduce delays and cancellations, improve crew utilization and compliance, and lower fatigue-related risk across operations.