Case Study: Wirral University Teaching Hospital NHS Foundation Trust keeps staff connected during COVID-19 with Bytes and Microsoft Teams

Microsoft Teams training helps NHS staff work remotely during the COVID-19 pandemic

Wirral University Teaching Hospital NHS Foundation Trust, a major NHS trust in the North West with 5,600 staff, needed to keep working effectively during the COVID-19 lockdown while many employees were at home. The trust turned to Bytes Technology for help with Microsoft Teams, which had been rolled out across the NHS to support remote collaboration, meetings, and file sharing.

Bytes Technology delivered four remote training sessions for beginner and advanced users, tailored to NHS needs including NHS Mail and relevant apps. The 90-minute sessions were attended by more than 700 staff and helped clinicians and other teams communicate smoothly, hold essential meetings, and share important data during the pandemic; the success of the first phase led the trust to request an additional 10 days of training.

Wirral University Teaching Hospital NHS Foundation Trust

Shabbir Poonawala

Consultant Oncoplastic Breast Surgeon