Case Study: Imperial War Museums boosts efficiency and cuts wasted licences with Bytes Quantum 365

Imperial War Museums eliminates hundreds of wasted licenses with Bytes

Imperial War Museums, a non-profit organisation consisting of five museums, was facing challenges with its Microsoft Active Directory. Excessive historical data and incomplete metadata made it difficult to manage user permissions and identify licensing optimization opportunities, a problem exacerbated by the shift to remote working during the pandemic. Bytes Technology recommended its Quantum 365 solution to provide structure and visibility.

Bytes Technology implemented Quantum 365, a tool that integrates with Active Directory and provides detailed analytics via Power BI dashboards. This gave Imperial War Museums a complete overview of its Microsoft subscriptions and user activity, enabling it to organize its data and eliminate hundreds of wasted licenses. The solution dramatically reduced the number of helpdesk tickets, resulting in a direct reduction in support costs and greater organizational efficiency.

Imperial War Museums