Case Study: Barton Willmore reduces telephony costs and modernises communications with Bytes and Teleware365 Microsoft Cloud Telephony

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Preview of the Barton Willmore Case Study

Barton Willmore cuts telephony costs by up to 30% with Bytes

Barton Willmore, the UK's leading independent planning and design consultancy, faced inefficiencies and security concerns with its legacy on-premise phone system spread across 13 offices. As an existing Microsoft user, they partnered with Bytes Technology to investigate a Microsoft Teams Voice solution to unify their communications.

Bytes Technology, in partnership with Teleware365, implemented a Direct Routing solution for Microsoft Teams, rolling it out to 318 users in a swift, one-week deployment. The new cloud-based telephony system provided a single management interface, boosted collaboration, and is estimated to reduce Barton Willmore's annual telephony costs by up to 30%.


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