Case Study: TECNI UK modernises telephony and cuts costs with Bytes Digital's 3CX VoIP system

Tecni UK modernizes telephony with Bytes Digital ahead of the 2025 ISDN switch off

Tecni UK, a leading steel cable manufacturer based in Somerset, faced a challenge when their existing Samsung OfficeServ PBX telephone system reached end of life. They needed to upgrade to a modern telephony solution and emphasized the importance of ongoing support and customer service. They engaged vendor Bytes Digital for this project.

Bytes Digital implemented a cloud-based 3CX telephone system for Tecni UK. The solution included full project management for a smooth migration, on-site staff training, and ongoing in-house technical support. The new system resulted in cost savings, improved call quality, and future-proofed the company for the 2025 ISDN switch-off. The customer reported that the system works well and all staff were happy with it after the simple training was completed.

Tecni UK