Case Study: Absolute Collagen expands into Europe and cuts delivery times with byrd

Overcoming Brexit and entering Europe with byrd

Absolute Collagen, a UK-based family business selling collagen supplements and skincare, faced significant logistics challenges following Brexit. The company needed a new EU-based fulfillment solution to maintain its subscription model, manage product-specific requirements like expiry dates, and overcome new customs and shipping delays to its European customers. To address this, they partnered with the fulfillment vendor byrd.

Byrd implemented its pan-European fulfillment network, providing Absolute Collagen with a warehouse in France. This solution drastically reduced delivery times to French customers from 5-7 days to 48 hours and significantly decreased the number of lost parcels. Byrd's technology integrated seamlessly with the company's Shopify store and provided essential tracking. As a result, customer satisfaction increased, and Absolute Collagen was able to expand its online business to Amazon, with plans to grow further into markets like Germany with byrd's support.

Absolute Collagen