Case Study: IMDia Achieves Cross-Border E-Commerce Growth with byrd Fulfillment

How IMDia succeeds in e-commerce with byrd's cross-border multi-channel fulfillment

IMDia is a Swiss e-commerce agency operating 10+ online stores in 28 languages, focused on selling nutritional supplements and health care & beauty products across Europe. After its previous fulfillment provider was discontinued, IMDia needed a reliable partner with strong international reach, seamless integrations, and expertise in handling these product categories.

Byrd provided cross-border multi-channel fulfillment with a 25+ center European network, integrated with Plentymarkets and Amazon FBM. The solution helped IMDia automate order processing, switch shipping to DHL Warenpost 2.0 for Italy, cut delivery costs by 60%, and improve delivery performance and the post-purchase experience.

IMDia

Wiegand Jörns

IMDia