Byrd
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Case Study: FRANKY Chocolate achieves scalable international growth and streamlined fulfillment with byrd
A Byrd Case Study
FRANKY Chocolate - Customer Case Study
FRANKY Chocolate, founded by Frank Zummer, produces a healthier dark chocolate and relaunched its webshop on Shopify in mid‑2020. Facing declining conversion rates, pandemic pressure and an unscalable in‑house fulfillment setup (with a previous logistics partner lacking necessary technology), FRANKY searched for a fulfillment provider and chose Byrd to support rapid growth and international expansion.
Byrd implemented its user‑friendly logistics software integrated with Shopify and provided access to an international network with multi‑warehouse fulfillment (Germany and Austria), plus a single 3PL relationship and dedicated account manager. This replaced manual processes, enabled optimized cross‑border delivery and scalable handling of growing order volumes, allowing FRANKY Chocolate to centralize operations and focus on expanding internationally.
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FRANKY Chocolate
Frank Zummer
Founder