Case Study: Queensland Health achieves streamlined, secure communications and 85% faster asset access with Bynder

Helping to streamline communication for Queensland’s largest healthcare provider in the wake of COVID-19

Queensland Health, the Australian state’s largest public health service with more than 97,000 staff and a network supporting 120+ hospitals, needed to distribute time‑sensitive, confidential COVID‑19 communications and creative assets quickly and securely. Reliance on email and legacy systems was slow, risked sharing outdated information, and made collaboration across hospitals difficult during a period of rapid guideline changes.

Bynder provided a simple, centralized digital asset library with secure shareable collections, version control and 24/7 remote access, making it easy for staff and hospitals to find and use the latest files. The platform now hosts 18,000+ assets with 113,000+ downloads, 400+ active users, delivers an 85% faster search experience, boosted asset reuse by 75%, doubled the asset library since the pandemic, eliminated duplication and enabled all hospitals to collaborate through the same system.

Queensland Health

Rohan Young

Creative Team Lead