ByBox
20 Case Studies
A ByBox Case Study
Tennant, a recognized leader in cleaning solutions, needed to improve field service efficiency, tracking, and security across its UK & Ireland operations. Working with ByBox, Tennant looked to address wasted engineer time, limited visibility into returns and inventory, high van stock levels, and insecure parts storage.
ByBox implemented secure locker locations and an overnight returns process to create a consistent parts delivery and return model for Tennant’s service team. As a result, Tennant improved productivity with earlier engineer start times, reduced van stock levels, gained better tracking visibility, and secured expensive parts by replacing home-based garden boxes with ByBox’s secure storage locations.