Case Study: Hoppecke Batteries boosts parts visibility and speed with ByBox

Hoppecke Batteries - Customer Case Study

Hoppecke Batteries, a leading European producer of industrial battery systems, needed better visibility and control over parts to avoid delays, stock loss, and missed SLAs. The company also wanted a more secure way to store and distribute expensive service parts, especially for urgent repairs across rail, wind, commercial vehicle, and data server operations.

ByBox implemented its iBox locker network and direct-to-site service, enabling Hoppecke Batteries to send and return parts through 300+ locations and have engineers collect parts on site as needed. This improved end-to-end parts visibility, reduced stock loss, increased security through secure lockers, and helped Hoppecke meet tight service deadlines with next-business-day delivery by 8am.

Hoppecke Batteries