Case Study: Ladbrokes achieves €270,000 annual savings with bxp software

Ladbrokes - Customer Case Study

Ladbrokes Ireland aimed to provide the best customer service in its sector but needed a more efficient way to train its large, dispersed workforce while significantly cutting costs. The challenge was to deliver high-quality, standardized training that was relevant, accessible, and timely. Ladbrokes partnered with bxp software to implement a new blended learning development program.

bxp software delivered the eLearning elements of the solution, providing a platform that could be accessed on any device from anywhere. The system featured a user-friendly interface and personal accounts to track learner progress. This approach resulted in substantial annual savings of approximately €270,000 from a 25% reduction in training time, lower staffing requirements, and decreased travel costs, representing an ROI of about 300% for Ladbrokes.

Ladbrokes

Yvonne Quinn

Learning & Development Manager