Case Study: Telefónica Germany achieves simpler, better, faster legal spend management with BusyLamp eBilling.Space

Telefonica Germany - Customer Case Study

Telefónica Germany, a leading integrated telecommunications provider with over 50 million customer lines, faced slow, manual legal billing and reporting processes: WIP and invoice reviews relied on email and Excel spreadsheets, accruals were hard to produce ahead of invoices, and there was no real-time view of legal spend. To address these issues the company selected BusyLamp’s eBilling.Space after a review process and discussions with its General Counsel.

BusyLamp co‑created streamlined workflows in eBilling.Space so law firms submit WIP directly into the system, automated checks flag billing issues, and approved invoices flow into SAP automatically; BusyLamp also built a custom litigation report and automated recurring reports to stakeholders. The result is a single source of truth with paperless WIP and invoice approvals, faster real‑time reporting delivered to inboxes, higher data quality, fewer errors and significant time savings for counsel and finance.

Telefonica Germany

Marcel Ritter

General Counsel