Case Study: Talking Rain achieves process excellence and continuous improvement with BusinessOptix

Talking Rain migrates 25-30% of processes to BusinessOptix in 6 months

Talking Rain, a leading beverage company, faced challenges with its business processes as they were documented in Visio and stored separately in SharePoint. This led to a lack of transparency, accessibility, and connectedness, causing repetitive problem-solving and difficulty in educating employees. To address this ahead of an ERP transformation, they partnered with vendor BusinessOptix to implement its Business Process Management platform.

Using the BusinessOptix solution, Talking Rain created a digital twin of its operations and migrated 25-30% of its processes. This provided improved visibility, clear process ownership, and the ability to track pain points. The results were significant, including the creation of a dedicated continuous improvement team within just six months and sparking interest from other departments like finance and HR to adopt the approach.

Talking Rain