Case Study: V2X transforms benefits and saves $240K with Businessolver

V2X - Customer Case Study

V2X, a global defense and space manufacturer with more than 15,000 medically enrolled employees, needed a better way to manage benefits as the company doubled in size after a major merger. Businessolver helped V2X reduce manual work, consolidate vendors, and improve year-round employee engagement through its benefits technology and consultative support.

Businessolver implemented AI-powered benefits tools, including in-platform enrollment, on-demand reporting, integrated partners, self-service communications, a mobile app, personalized reminders, and virtual chat support. The results included 89% of employees self-enrolling via desktop, 41% logging into Benefitsolver four or more times after enrollment, 44% email open rates, 23% of service center calls resolved by technology, 98% of AI-handled chats still resolved after 7 days, and more than $240,000 in cost avoidance.

V2X

Amy Ross

Senior Manager, Corporate Benefits