Case Study: Illinois-based Educational Benefit Cooperative (EBC) achieves 70,300 hours saved and streamlined billing with Businessolver

Illinois-based Educational Benefit Cooperative (EBC) saves 70,000+ hours each year

Illinois-Based Education cooperative faced time-consuming, paper-based enrollment and billing across dozens of school districts, forcing HR staff to rekey data into multiple systems, causing errors and inconsistent invoicing. To modernize benefits administration and enable mobile self-service, the cooperative partnered with Businessolver and adopted its Benefitsolver platform.

Businessolver automated enrollment, billing reconciliation, ACA reporting and member communications (including the MyChoice® Mobile App, Action ManagerSM and Sofia AI), which streamlined carrier interactions and reduced manual work. The result: an estimated 70,300 hours saved annually, a roughly 90% reduction in invoice-related email for the cooperative’s accountant, growth from 76 districts/19,000 members in 2011 to 120 districts/37,000+ members in 2021, 415 ACA file transmittals and 6,000+ automated member messages per year — all delivered by Businessolver.