Case Study: SelectSource achieves streamlined, scalable, high-tech/high-touch benefits administration with Businessolver

How third-party administrator SelectSource offers an end-to-end solution for small employers who want to take advantage of high-tech and high-touch service

SelectSource is a third‑party administrator serving small employers that wanted to combine high‑touch, personalized service with modern benefits technology to support employee and administrator self‑service, consolidated billing, and transitions away from paper or insourced solutions. To meet these challenges, SelectSource partnered with Businessolver and implemented the Benefitsolver platform to provide a scalable, intuitive benefits administration engine for hundreds of clients and over 15,000 employees.

Businessolver’s Benefitsolver delivered robust functionality—decision support, mobile access, AI‑supported member service, and secure EDI for carrier files—enabling SelectSource to automate manual processes, improve billing accuracy, eliminate paper‑based costs, and free HR teams for more strategic work. The result was streamlined administration, better employee self‑service and measurable operational improvements (reduced errors, consolidated billing, and cost savings) driven by Businessolver’s continuously updated platform.

SelectSource

Angie O’Reilly

President and CEO