Case Study: Grocery Chain Retailer achieves reduced turnover and stronger associate engagement with Businessolver

Grocery Chain Focuses on Associate Engagement

Grocery Chain Retailer, a grocery chain with 250+ stores, roughly 33,000 associates and over 80 years in business, faced high retail turnover and needed to boost associate engagement and benefits understanding. The company required a benefits technology partner able to continuously innovate and centralize communications; they selected Businessolver and its Benefitsolver platform to help drive engagement and reduce turnover.

Businessolver implemented Benefitsolver as a centralized benefits and HR communications hub—enabling customizable digital outreach (media, text widgets, mass emails), payroll delivery through the platform, and coordinated in-store communications. Within nine months the Grocery Chain Retailer cut turnover from 68% to 62% and maintained employee engagement levels above 70%, demonstrating measurable impact from Businessolver’s communication-driven solution.