Case Study: Global Entertainment Company achieves streamlined benefits administration and improved employee buy-in with Businessolver

Global Entertainment Company - Customer Case Study

Global Entertainment Company, a nearly 30,000-employee organization operating in 17 countries with more than 35 FEINs, faced serious disarray under its prior benefits vendor — poor billing, inability to manage a complex benefits delivery structure, and a frustrating employee experience. Seeking payroll integration, accurate benefits billing reconciliation, and a single source for employee benefits data, the company chose Businessolver and its Benefitsolver® benefits administration platform.

Businessolver executed a rapid RFP and implementation, getting Benefitsolver® live in time for Annual Enrollment and using a phased rollout (SSO, COBRA, then AE), targeted test groups, and influencer engagement to build buy-in. The deployment delivered smoother go‑live, better payroll integration and billing reconciliation, and improved employee adoption — turning Businessolver from a vendor into a true partner for the Global Entertainment Company.