Case Study: Large Global Contracting Company achieves streamlined global benefits administration and improved employee experience with Businessolver

Global contractor enlists Businessolver® as its partner on the front line to administer benefits to its large and complex international workforce

Large Global Contracting Company, a mission-support firm with 15,000 employees serving in 60 countries, struggled with highly complex benefits administration—dozens of collective bargaining agreements, inconsistent delivery across remote and conflict-affected locations, and connectivity issues. To unify enrollment, service, and support for its dispersed workforce, the company partnered with Businessolver.

Businessolver deployed its centralized benefits platform and service center (go‑live January 1, 2016) to provide a single destination for benefits enrollment and second‑line support for disconnected locations. The result: streamlined administration, more consistent employee experiences worldwide, and a measurable shift in the benefits team’s focus—moving toward a 50% split between administrative tasks and strategic initiatives—demonstrating Businessolver’s scalability and operational impact.