Case Study: Beacon Health boosts employee engagement and simplifies benefits with Businessolver

Driving Better Outcomes with Employee-Centered Benefits Administration

Beacon Health System, a regional hospital system with more than 8,000 active employees, needed a benefits administration partner to support the full employee benefits experience. The organization wanted a single source for benefits management, along with a better way to reimagine PTO policies and keep employees informed year-round. Businessolver provided its benefits administration platform and engagement tools to help meet those needs.

Businessolver implemented a scalable, employee-centered solution that consolidated benefits into one platform, rolled out a new PTO program, and added AI-powered self-service, decision support, communications, and 24/7 support. The results included 67% of employees logging in 4+ times after enrollment, 52% using the mobile app, 73% saying enrollment was “very” or “extremely” easy, 67% selecting an HSA with decision support, and 92% of Sofia chats resolved the same day.

Beacon Health System

Annette Vota

Director of Benefits and Compensation