Case Study: Leading Technology Company achieves paperless benefits fulfillment and major cost savings with Businessolver

Delivering Electronic Fulfillment Communication

Leading Technology Company, a 1,200‑employee, geographically dispersed, white‑collar organization committed to eliminating paper from its benefits process, faced the challenge of reducing paper waste and ensuring accurate, timely benefits communication. They turned to Businessolver and its automated electronic fulfillment capabilities to mitigate errors and deliver personalized benefits communications to each employee.

Businessolver implemented fully electronic fulfillment—automatically generating communications for new hires when they become benefits‑eligible, storing all benefits and COBRA correspondence on employee records, and giving administrators 24/7 visibility into what was delivered and when. As a result, Leading Technology Company saved tens of thousands of dollars versus printed fulfillment, eliminated substantial paper waste, and improved HR transparency and member record accuracy thanks to Businessolver’s solution.