Case Study: Capstone Administrators achieves double membership growth with Businessolver's Benefitsolver platform

Capstone Administrators considers Businessolver an “unspoken partner” in delivering delight to their customers every day

Capstone Administrators, an Indianapolis-based association administrator serving pooled groups and over 21,000 employees, needed a flexible, configurable benefits platform that would let them say “yes” to diverse client needs while ensuring accuracy and secure delivery. To meet this challenge they turned to Businessolver and its Benefitsolver platform as a state-of-the-market benefits technology partner.

Businessolver implemented Benefitsolver’s easy-to-configure SaaS platform—providing a single carrier database, consolidated billing, employee self-service enrollment, and automated COBRA—which enabled Capstone Administrators to scale and differentiate their services. As a result, Capstone Administrators more than doubled their employee base over five years (from 9,200 to over 21,000) and credits Businessolver’s platform as a key driver of continued growth and improved client satisfaction.

Capstone Administrators

Aaron Curtis

Principal