Businessmap
14 Case Studies
A Businessmap Case Study
Aerosud Holdings Ltd, a South African aerospace manufacturer, faced challenges with inefficient legacy work management systems that caused poor visibility, communication breakdowns, and slow response rates within its IT services. This hindered decision-making and the company's ability to meet customer expectations in a highly regulated industry. Seeking to accelerate its digital transformation and adopt Lean/Agile practices, Aerosud partnered with vendor Businessmap and its software platform to enhance project portfolio management.
With Businessmap, Aerosud implemented interconnected digital Kanban boards, automated workflows via API integrations, and utilized advanced analytics. The solution provided holistic visibility into work across IT and Engineering departments. Key results included doubling IT ticket throughput from 60 to 120 within three days, stabilizing response rates, and gaining powerful capacity planning capabilities through a Power BI integration. Businessmap enabled Aerosud to improve decision-making, optimize processes, and initiate a successful digital transformation.
Johan Pretorius
IT Group Leader