Case Study: Sensata Technologies Bulgaria Doubles Team Throughput with Businessmap

How a Global Industrial Technology Company Doubled Its Team Throughput in 12 Months?

Sensata Technologies Bulgaria, a global industrial technology company specializing in sensor-rich solutions, faced significant challenges in managing its software development workflow. With a team of over 200 distributed employees, they struggled with a lack of predictability, constant focus switching, delays in critical deliverables, and high stress levels, problems that were exacerbated by the shift to remote work during the pandemic. To address this, the team, with the support of a Kanban coach, initiated a program to improve their workflow and partnered with the vendor Businessmap, utilizing its software platform to manage the process.

Businessmap provided the digital Kanban system that was central to the solution. The team visualized their workflow, implemented work-in-progress limits, and established clear feedback loops. Within 12 months of using the Businessmap platform, the team's throughput, measured by a three-month average of completed requests, more than doubled from 17 to 43 per month. They also drastically improved predictability, virtually eliminating overdue tasks. Businessmap's solution enabled the team to achieve a more adaptive, predictable workflow and better align their output with organizational priorities.

Sensata Technologies Bulgaria