Case Study: Waldmann Lighting USA improves manufacturing visibility and customer service with SYSPRO and BT Partners

Waldmann Lighting USA maintains 97%+ inventory accuracy with Business Technology Partners

Waldmann Lighting USA, the American subsidiary of a family-owned German manufacturer of professional lighting, needed a robust ERP system to manage its complex operations and maintain its reputation for quality. They partnered with consulting firm BT Partners to implement and support the SYSPRO ERP solution, seeking a single integrated system to improve customer service and provide deep operational insight.

BT Partners implemented SYSPRO ERP, which became the single system of record for Waldmann USA's entire business. The solution provided integrated data for superior customer service, streamlined assembly processes with bill of materials functionality, and powerful MRP for inventory planning, achieving 97% inventory accuracy. The long-term partnership with BT Partners provided exceptional support and customized reporting, allowing the company to adapt to growth and even operate remotely without interruption during the pandemic.

Waldmann Lighting USA