Business Technology Partners
43 Case Studies
A Business Technology Partners Case Study
Sternberg Lighting, an Illinois-based manufacturer of commercial lighting fixtures, faced a challenge in managing its technology infrastructure with its small internal staff. This tactical IT work was pulling personnel from their core responsibilities and causing systems to fall out of date. To modernize and improve its technology, the company partnered with vendor BT Partners to expand its scope of managed services.
BT Partners implemented its Managed Services to provide full help desk support and handle server and infrastructure maintenance. This solution saved Sternberg Lighting the cost of at least two full-time employees, sped up resolution times by providing a single point of contact, and allowed management to focus on strategic growth. BT Partners provided both the tactical execution and valuable strategic guidance, proving to be a trusted partner.