Case Study: Stan’s Heating, Air, Plumbing and Electrical improves executive analytics and operational visibility with BT Partners and Domo

Stan’s Heating, Air, Plumbing and Electrical reduces repeat trips by 10% with Business Technology Partners

Stan's Heating, Air, Plumbing and Electrical, a Texas-based HVAC, plumbing, and electrical services company, faced a challenge in delivering robust analytics and KPIs to its new private equity owners. Its data was siloed between its ServiceTitan field service application and its Sage Intacct accounting software, preventing integrated reporting and strategic insights. The company partnered with Business Technology Partners to find a solution.

Business Technology Partners implemented the Domo analytics platform, integrating it with both Sage Intacct and ServiceTitan's API to unify the company's data. This solution provided immediate visibility into key metrics, leading to a 10% reduction in repeat service trips and more targeted marketing efforts. Business Technology Partners' work contributed to the company's stability in a down market, with Stan's outperforming competitors who saw a 7-8% decline.

Stan’s Heating, Air, Plumbing and Electrical