Business Technology Partners
4 Case Studies
Case Study: Raphael Industries improves inventory accuracy and reporting with Business Technology Partners and SYSPRO
A Business Technology Partners Case Study
Raphael Industries - Customer Case Study
Raphael Industries, a West Allis, Wisconsin manufacturer of medical equipment components, needed a new ERP system because its previous software could not keep up with Windows operating system updates and was so heavily customized that upgrades would be costly. Laura Windstein, a vice president at Raphael, led the search for a system to improve order and inventory tracking, and the company worked with Business Technology Partners on the project.
Business Technology Partners helped Raphael select SYSPRO after evaluating several ERP systems and tailored the implementation to specific needs, including serial number controls, labor data collection, handheld scanning, and a missing parts list. The company also added updated server and backup solutions. As a result, Raphael now has 20 licensed users on SYSPRO, inventory accuracy has increased by 5-10 percent, month-end and year-end balancing is easier, labor reporting has been streamlined, and quoting accuracy has improved.
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Raphael Industries
Laura Windstein
Vice President