Case Study: Raphael Industries improves inventory accuracy and quoting with SYSPRO and BT Partners

Raphael Industries boosts inventory accuracy 5-10% with Business Technology Partners

Raphael Industries, a medical equipment manufacturer, faced challenges with an outdated and highly customized ERP system that could not keep pace with operating system updates. This created operational inefficiencies in order and inventory tracking. The company selected SYSPRO ERP software implemented by Business Technology Partners (BT Partners) to address these issues.

Business Technology Partners provided tailored SYSPRO implementation, managed IT services, and creative problem-solving. The solution consolidated multiple external databases into the ERP, added specific functional customizations, and deployed a new server with backup solutions. Results included a 5-10% increase in inventory accuracy, streamlined labor reporting and month-end balancing, improved quoting accuracy, and enhanced data protection for ISO compliance and disaster recovery.

Raphael Industries