Case Study: Pathways achieves real-time, actionable data insights with BT Partners and Domo

Pathways saves the cost of one FTE with Business Technology Partners

Pathways, a provider of community-based behavioral health services, faced a challenge common in healthcare: its multitude of disconnected software applications created data silos. This lack of cohesive visibility across financial and operational data made it difficult to get a big-picture view and led to a reliance on manual, error-prone spreadsheets. To solve this, Pathways engaged vendor Business Technology Partners (BT Partners) to implement the Domo business intelligence platform.

BT Partners executed a targeted implementation, first integrating financial data from Sage Intacct and later adding operational data from sources like ADP. This provided Pathways with real-time dashboards and reports, democratizing data access for hundreds of users across the organization. The measurable results were significant, including an estimated savings of one full-time employee's worth of effort previously spent on manual reporting and a powerful new ability to react instantly to issues like employee retention. Business Technology Partners helped Pathways unlock its data to make more informed decisions.

Pathways